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About: How to Use Your Membership Card

  1. Read the enclosed description for each benefit.
  2. Keep your membership card with you at all times so it will be easily accessible to present at provider locations. You must present your membership card at the time of service to receive a discount.
  3. Remember all your legal dependents can use your membership card or you may order additional cards for legal dependents with their names.
  4. To locate participating providers in your area, our Member Services department is available during business hours to assist you when you call the toll-free number located on your membership card, or you may go to the Internet at www.locateproviders.com any time of day or night.
  5. Payment in full must be made at the time of service.
  6. If you have any questions on how to use your membership, call our Member Services department at the toll-free number listed on your card for prompt, friendly assistance.
  7. Our offices are open Monday through Friday, 7 a.m. to 8 p.m. Central Time, and 8 a.m. to 5 p.m. on Saturdays.

 

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